HowIQmuxworks

From setup to daily operations — see how Mux handles your business so you don't have to.

01

Talk to Mux during setup

Tell Mux about your business. Mux asks a few questions — business name, what you do, team size, tools you use.

Mux looks up your ABN in government registries, infers your industry, and connects your phone, workspace, and accounting tools.

You confirm. Mux does the work. Takes about 10 minutes.

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02

Mux handles the office

Once setup is done, Mux runs your back office. Mux reads your inbox, answers calls, generates quotes, tracks compliance.

Mux sends daily briefs, flags issues, and keeps things moving. You stay informed without staying glued to admin.

Every action Mux takes is visible and reversible. You're always in control.

03

Your team uses the app

Your field team gets the mobile app. Jobs, time tracking, compliance, photos — all handled.

Admins get the web dashboard. View jobs, manage quotes, run payroll, check reports.

Everyone sees what they need. Nothing more, nothing less.

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Mux in action across your team

One assistant for every role. Field staff, admin, and owners all talk to Mux — and Mux responds to each one differently.

Field staff

Instant answers on site

Field workers don't need to call the office or dig through email. They ask Mux directly. Mux knows their job, their location, and their scope — and answers in seconds.

  • Compliance requirements pulled from the job scope
  • Safety procedures, permit conditions, signage requirements
  • Contact details for supervisors and inspectors
  • Timesheet logging and clock-in/out via voice
IQ:mux · Field App
Jake
What compliance do I need for this switchroom?
J
Mux
For this area, all outlets need RCD protection and the board needs clearance signage. Your super should verify before sign-off.
Jake
Who's my super for this job?
J
Mux
That's Marcus Chen. His number is saved in your contacts. He's on site at Northside today until 3pm.
IQ:mux · Admin Dashboard
Sarah
Mux, what's overdue?
S
Mux
You have $8,420 outstanding. The Northside job is 21 days overdue — I've drafted a follow-up for your approval.
Sarah
Send it.
S
Mux
Done. Follow-up sent to David at Northside Building Co. I'll flag it again in 5 days if there's no response.
Admin

Chase money, not paperwork

Mux monitors your AR, flags overdue invoices, and drafts follow-ups. Admin just approves. No spreadsheets, no manual chasing.

  • Outstanding invoice tracking with aging alerts
  • One-tap follow-up drafts, ready to approve
  • Automatic reminders with configurable escalation
  • Payroll preparation from approved timesheets
Owner

Run your business from anywhere

Owners get the full picture, any time. Ask Mux how the business is tracking, what needs attention, and where the risks are — in plain language.

  • Revenue and margin tracking vs prior periods
  • Jobs at risk — over budget, behind schedule
  • Staff hours vs budget across all active jobs
  • Weekly business briefs, delivered automatically
IQ:mux · Owner View
You
How's the business looking this month?
Y
Mux
Revenue is up 12% on last month. Three jobs completing this week worth $24K. One invoice needs chasing — want me to draft the reminder?
You
Any jobs at risk?
Y
Mux
The Westside fitout is tracking 15% over budget on labour. Actual hours are 42 vs 36 estimated. I'd recommend a conversation with the site super.

What happens behind the scenes

Mux connects to your tools and automates the boring stuff.

Email & Calendar

Mux reads your inbox, routes requests to the right people, drafts replies, and books jobs into your calendar.

Phone System

Virtual phone number or transfer your existing number. Mux answers, takes messages, books appointments.

Accounting

Mux prepares and drafts invoices and syncs them into Xero, QuickBooks or MYOB, which keep your books. Syncs hours and sends reminders.

Compliance

Tracks licences, certs, and permits. Flags renewals 60/30/7 days out. Stores docs in the cloud.

Ready to start?

Setup takes 10 minutes. No lock-in. Cancel anytime.